1. Fee Structure

2. Refund Eligibility

Season Fee Refunds

• Full Refund (100%): Cancellation within 7 days of registration and before playing any matches
• Partial Refund (50%): Cancellation within 30 days of season start with fewer than 3 matches played
• No Refund: Cancellation after 30 days from season start or after playing 3 or more matches

Tournament Fee Refunds

• Full Refund (100%): Cancellation 48 hours before tournament start
• Partial Refund (50%): Cancellation 24 hours before tournament start
• No Refund: Cancellation less than 24 hours before tournament or no-show

Partner Fee Refunds

• Full Refund (100%): Cancellation before partner matching is complete
• No Refund: After partner assignments are made

3. Medical and Emergency Exemptions

APL may provide refunds outside the standard policy for documented medical emergencies or other extraordinary circumstances. Requests must include:

• Written request explaining the circumstances
• Supporting documentation (medical records, etc.)
• Submission within 60 days of the incident

4. Referral Credits and Discounts

• Referral credits are non-refundable but may be transferred to future seasons
• Promotional discounts cannot be combined with refund requests
• Credits expire 12 months from the date they were earned

5. Refund Process

1. Submit Request: Contact APL administrators through the official channels
2. Review Period: Allow 5-10 business days for request review
3. Decision Notification: Receive written confirmation of refund decision
4. Processing Time: Approved refunds processed within 10-15 business days

6. Season Cancellation by APL

If APL cancels a season or tournament due to circumstances beyond our control (weather, facility issues, insufficient participation), participants will receive:

• Full refund of all fees paid, or
• Credit toward future APL activities (participant's choice)

7. Transfer Policy

• Season registrations may be transferred to another person with 48 hours notice
• Transfer fees may apply ($5 administrative fee)
• Transferred registrations must meet all eligibility requirements

8. Dispute Resolution

If you disagree with a refund decision, you may appeal within 30 days by:

1. Submitting a written appeal with additional supporting documentation
2. Requesting review by the APL board of directors
3. Participating in mediation if recommended by the board

9. Policy Changes

APL reserves the right to modify this refund policy at any time. Changes will be posted on our website and communicated to active participants. Policy changes will not affect existing registrations unless required by law.